Vision, Mission, Core Values and Governance Policies
Sustain ITC's position as one of India's most valuable corporations through world class
performance, creating growing value for the Indian economy and the Company's stakeholders.
To enhance the wealth generating capability of the enterprise in a globalising
environment, delivering superior and sustainable stakeholder value.
ITC's Core Values
ITC's Core Values are aimed at developing a customer-focused, high-performance
organisation which creates values for all its stakeholders.
As professional managers, we are conscious that ITC has been given to us in 'trust' by
all our stakeholders.
We will actualise stakeholder value and interest on a long term sustainable basis.
We are always customer focused and will deliver what the customer needs in terms of
value, quality and satisfaction.
Respect for People
We are result oriented, setting high performance standards for ourselves as individuals
and teams. We will simultaneously respect and value people and uphold humanness and human
We acknowledge that every individual brings different perspectives and capabilities to
the team and that a strong team is founded on a variety of perspectives.
We want individuals to dream, value differences, create and experiment in pursuit of
opportunities and achieve leadership through teamwork.
We do what is right, do it well and win. We will strive for excellence in whatever we
We will constantly pursue newer and better processes, products, services and management
We are aware of our responsibility to generate economic value for the Nation. In
pursuit of our goals, we will make no compromise in complying with applicable laws and
regulations at all levels.