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Our human resource management systems and processes aim to create a responsive, customer-centric and market-focused culture that enhances organisational capability and vitality. Our unique employee value proposition backed by strong corporate equity enabled sustained engagement in challenging times.
During 2008-09 our full-time direct employees numbered over 26,200 of which nearly 2,100 employees in the Leaf Tobacco business were engaged on a seasonal basis due to the very nature of the business.
The different value chains related to our businesses provided indirect employment to over 5 million people, whose livelihoods were substantially linked to their association with the Company. Indirect employment covers the supply and distribution network, agri-sourcing, social & farm forestry, e-Choupals, women's empowerment & micro-enterprises and livestock development.
Over 12,600 of our direct employees are members of various unions. Employees were aligned and involved in the implementation of significant investments in technology and process improvements aimed at enhancing productivity, quality and delivery effectiveness. The harmonious relations at all operating units is a reflection of the Company's approach to employee engagement focusing on a collaborative approach and mutuality of interests.
Our remuneration philosophy recognises performance and meritocracy, whilst being competitive and sustainable. This is reflected in the total employee cost of Rs 891 crores during 2008-09, which represents a 18% compounded annual growth over the last 3 years.
The unique value proposition and the integrated approach to managing human resources anchored on ITC's Group Philosophy and ITC's HR Philosophy enabled attraction, retention and motivation of employees. The attrition was 12% across levels and about 3% at senior management level.
Learning and development was given significant focus during the year, with over 78,000 person-days of formal training. In addition, substantial investments were also made on on-the-job learning supported by inputs from superiors and other colleagues. |
