ITC Limited

Report and Accounts 2008   

   
   

ITC Infotech

ITC Infotech combines ITC’s practitioner domain knowledge with world-class capabilities in technology to deliver ‘business-friendly solutions’ across industry verticals including banking, financial services & insurance (BFSI), manufacturing, consumer packaged goods (CPG) & retail, and travel, hospitality & transportation. The company has recently forayed into the Media and Entertainment space. The opportunity in this sector lies in developing a robust outsourcing model coupled with a comprehensive suite of solutions and services which will enable media and entertainment companies to effectively monetise and deliver their media assets over multiple distribution channels.

The company has also established a Business Consulting Group (BCG) to provide specialised consulting expertise. The group is working on various consulting assignments including Radio Frequency Identification (RFID), Enterprise Performance Management (EPM), Sustainability and Loyalty Management.

The ability to differentiate capabilities and provide pioneering solutions has uniquely positioned ITC Infotech in the IT services outsourcing arena. Leading global analyst firms and research agencies including Gartner, Forrester, ARC Advisory and IDC have acknowledged ITC Infotech’s expertise and featured the company comprehensively in their reports.

ITC Infotech has also been featured among the ‘Top 100 service providers’ in the ‘2008 Global Services 100’ list, consecutively for four years. The company has been listed in the ‘Leaders' category’ for the ‘2008 Global Outsourcing 100’, two years in a row, by the International Association of Outsourcing Professionals (IAOP). ITC Infotech ranks 40th in the IOAP list, and is among the Top 10 ‘Climbers’, reflecting significant improvement in its ranking. IAOP has also recognised ITC Infotech among the best 20 companies worldwide offering services in the CRM domain, to the discreet manufacturing, retail and consumer goods industries.

The company’s human capital has been the driving force behind its exponential growth. Flawless execution by its passionate and committed employees has rapidly scaled up relationships which started as small projects. Backed by the highest levels of certification, ITC Infotech nurtures its talent through continuous training and development. The company’s numerous technology Centres of Excellence (CoEs) incubate capabilities in the latest technologies.
ITC Infotech aims to continuously provide its customers superior customised and domain-centric IT solutions, and aspires to become their trusted partner and strategic advisor.

 
   
 
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