Business Responsibility Report

Stakeholder Engagement

The Company’s stakeholders include shareholders, customers, employees, farmers, suppliers, communities and government.

The Company has systems and procedures to identify, prioritise and address the needs and concerns of its stakeholders across businesses and units. It has implemented institutional mechanisms to facilitate strong partnerships with communities in its programmes such as Watershed Development, Social Forestry, Animal Husbandry Services and Women’s Empowerment. These initiatives augment the natural resource base of the nation and create sustainable rural livelihoods.

For more details, please refer to the ITC Sustainability Report 2013.

Human Rights

ITC has formulated well-defined policies on human rights, which extend to all its operating sites. The Company requires its employees and encourages its business partners to subscribe and adhere to these policies in line with its high ethical standards. The policies and their implementation ensure adherence to local laws and uphold the spirit of human rights, as enshrined in existing international standards such as the Universal Declaration and the Fundamental Human Rights Conventions of the International Labour Organisation (ILO). ITC endeavours to ensure that its service providers/vendors incorporate high standards of human rights, safety, health, labour practices and environment in their operations.

For more details, please refer to the ITC Sustainability Report 2013.