| Nation Orientation We are aware of our responsibility to generate
economic value for the Nation. In pursuit of our goals, we will make no compromise in
complying with applicable laws and regulations at all levels.
Trusteeship
As professional managers, we are conscious
that ITC has been given to us in “trust” by all our stakeholders. We will
actualise stakeholder value and interest on a long term
sustainable basis.
Excellence
We do what is right, do it well and win. We strive for
excellence in whatever we do.
Customer Focus
We are always customer-focused and will
deliver what the customer needs in terms of value, quality and satisfaction.
Respect for People
We are results-focused, setting high
performance standards for ourselves as individuals and teams. We will simultaneously
respect and value people and uphold humanness and human dignity. We acknowledge that every
individual brings different perspectives and capabilities to the team and that a strong
team is founded on a variety of perspectives.
Innovation
We will constantly pursue newer and better
processes, products, services and
management practices. |
