During 2003–04 ITC invested 10585 person-days in training its employees and contractors’ workmen, on issues and practices concerning Safety, Occupational Health and Environment. This accounted for approximately 0.28% of the total number of working person-days.
Approximately 13% of the training was conducted through external sources. The rest was conducted internally.

The number of EHS suggestions received from ITC employees in 2003-04 was 2206. This was more than double the 955 suggestions received in 2002-03. This testifies to the active employee involvement in EHS programmes and issues.

Half of all EHS training focused on Safety. Over 28% of the training dealt with (Occupational) Health. Approximately 22% of EHS training was devoted to enhancing awareness of environmental issues.