Sustainablity Report 2004 - Environmental Performance

	Indicator number		Page/s	Remarks
Training & Education	LA9	Average hours of training per year per category of employee	26

Diversity and Opportunity	LA10	Description of equal opportunities policies or programs	43
	LA11	Composition of senior management and corporate governance bodies (including board of directors)	14–15

Human Rights
Strategy and Management	HR1	Description of policies, corporate structure on human rights and monitoring mechanism and results Evidence of consideration of human rights	42–43
	HR2	(investment/procurement/ suppliers/contractors)	43
	HR3	Description of policy on human rights for supply chain and contractors; monitoring systems/results	43

Non-Discrimination	HR4	Description of global policies preventing all forms of discrimination and monitoring systems/results	42–43

Freedom of Association/Collective Bargaining	HR5	Description of policies on freedom of association and programs	45

Child Labour	HR6	Description of policy excluding child labour, monitoring systems and results	42

Forced and Compulsory Labour	HR7	Description of policies on forced and compulsory labour, monitoring systems and results	45

Society
Community	SO1	Description of policy on community impact, programs and monitoring systems and results	35–40

Bribery and Corruption	SO2	Description of policy on bribery and corruption, and compliance mechanisms	47

Political Contributions	SO3	Description of policy for managing political and lobbying contributions, and compliance mechanisms	47

Customer Health and Safety	PR1	Description of policy on customer health and safety through products and services, and results	46–47

Products and Services	PR2	Description of policy on product information and labelling, and compliance mechanisms	46

Respect for Privacy	PR3	Description of policy and management system for consumer privacy, and compliance mechanisms	47

INDEX

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