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responsibility on the Board of Directors to protect and enhance shareholder value, as well as fulfil obligations towards other stakeholders. Inherent in the concept of trusteeship is the responsibility to ensure equity, namely, that the rights of all shareholders, large or small, are protected.

Transparency means explaining the Company’s policies and actions to those towards whom it has responsibilities. Externally, this means maximum appropriate disclosures without jeopardising the Company’s strategic interests, and internally, this means openness in the Company’s relationship with its employees and in the conduct of its business. ITC believes transparency enhances accountability.

Empowerment is a process of unleashing creativity and innovation throughout the organisation by truly vesting decision-making powers at the most appropriate levels and as close to the scene of action as feasible, thereby helping actualise the potential of its employees. Empowerment is an essential concomitant of ITC's first core principle of governance, that management must have the freedom to drive the enterprise forward. ITC believes that empowerment combined with accountability provides an impetus to performance and improves effectiveness, thereby enhancing shareholder value.

Control ensures that freedom of management is exercised within a framework of checks and balances. It is designed to prevent misuse of power, facilitate timely management of change and ensure effective management of risks. ITC believes that control is a necessary concomitant of its second core principle of governance, that the freedom of management should be exercised within a framework of appropriate checks and balances.

Ethical Corporate Citizenship means setting exemplary standards of ethical behaviour, both internally within the organisation, as well as in external relationships. ITC believes that unethical behaviour corrupts organisational culture and undermines stakeholder value. Governance

trans.gif processes in ITC continuously reinforce and help realise the Company’s belief in ethical corporate citizenship.

ITC Code of Conduct

‘The ITC Code of Conduct’ is derived from three interlinked fundamental principles, namely, good corporate governance, good corporate citizenship and exemplary personal conduct, and is applicable to all Directors, senior management and employees of the Company. The Code covers ITC’s commitment towards sustainable development, concern for occupational health, safety and environment, a gender-friendly workplace, transparency and auditability, legal compliance, and the philosophy of leading by personal example. The Code is available on the Company’s corporate website.

ITC Code of Conduct for Prevention of Insider Trading

The Board of Directors of the Company adopted on March 27, 2002 the ITC Code of Conduct for Prevention of Insider Trading (‘ITC Code’) in the shares and securities of the Company. The ITC Code, inter alia, prohibits purchase/sale of shares of the Company by employees while in possession of unpublished, price-sensitive information in relation to the Company. The ITC Code is available on the Company’s corporate website.

Shareholder Mechanisms

A General Meeting of the Shareholders of the Company is held at least once a year to consider and approve the Report of the Directors, the annual financial statements with the notes and schedules thereto, declaration of dividends or any other returns or resources intended for distribution, the appointment of Directors and auditors, and other important matters requiring shareholder approval. The Annual General Meeting is the principal forum for face-to-face interaction with shareholders, where the entire Board is present. The Chairman addresses the shareholders on issues of

 



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