Human Rights
Management Approach
Policy: ITC is committed to conducting
business in a manner that reflects its high ethical and moral standards. It expects its
employees and business partners to subscribe and adhere to this philosophy, which honours
all local laws and upholds the spirit of human rights as enshrined in existing
international standards such as the Universal Declaration and the Fundamental Human Rights
Conventions of the ILO. The Corporate Management Committee of the Company has approved
policies covering crucial human rights areas. ITC's Human Rights policies extend to all
its operating sites.
Responsibility: It is the overall
responsibility of the Divisional Chief Executives, through the members of their Divisional
Management Committees, General Managers and Unit Heads, to ensure implementation of these
policies on human rights, including designating of individuals for specific
responsibilities in respect of their Division.
Corporate Human Resources is responsible for reviewing and updating standards on social
policies, and for providing guidance and support to all concerned.
Management: The Human Rights policies
approved by the CMC provide guidelines for the implementation of these policies and their
periodic review. Corporate HR provides specialist services to assist in implementation and
monitoring.
Training & Awareness: Employees are
provided with training on the Company's Human Rights policies at Induction Programmes. The
policies are available on the Company's website and other intranet portals.
Monitoring & Follow-up: The HR
resources of the Divisions ensure periodic follow-up to ensure implementation. The
Internal Audit function of the Company is charged with the responsibility of ensuring
compliance.
Objective: The Company's primary
objectives in the area of Human Rights performance and the goals for the next five years
are to ensure that:
- All ITC's operational units are and will remain fully compliant with the Company's Human
Rights policies, premised on a zero tolerance guiding principle towards such violations
- All investment decisions will integrate Human Rights considerations into the
decision-making process
- All ITC's business partners will follow and adhere to the Human Rights policies that the
Company upholds
Context: High standards on Human Rights
enhance the Company's reputation and build its brand equity, thus helping it achieve the
goal of operational excellence. It gives ITC's business partners, customers and other
strategic stakeholders the confidence of dealing with a value-driven Company. It is a
crucial value proposition that is offered to potential employees to attract and retain
talent and motivate employees to give their best.
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