Oversight, Implementation and Audit of Economic, Environmental, Social and Related Policies
A robust and comprehensive framework of strategic planning and performance management ensures realisation of business objectives based on effective strategy implementation |
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The CMC approves the relevant Financial, Environmental, Occupational Health & Safety and Social policies of ITC.
The Corporate Internal Audit Function audits the implementation of all systems and policies in all Company businesses and Corporate Headquarters.
The Head of the Corporate EHS Department is responsible for laying down ITC's EHS standards, preparing EHS Guidelines and ensuring effective implementation. EHS performance of all units / factories / hotels is audited at least once annually, to ensure conformity to statutory requirements, Corporate EHS Guidelines and Standards.
The Corporate Human Resources (CHR) Department similarly coordinates all activities relating to the Company's social performance.
 Reports relating to Economic, EHS and Social performance are provided to the CMC on a monthly basis. In addition to the above, periodic presentations are made to the CMC to ensure performance in accordance with specified targets.
All management systems and standards in ITC conform to relevant national and international standards and benefit from internationally accepted best practices. Quality Management Systems in various businesses are certified in accordance with ISO 9001, International Quality Rating System (IQRS), Hazard Analysis and Critical Control Point (HACCP), TQM / TPM, Six Sigma and other internationally renowned standards, as applicable to the respective businesses.
Environment Management Systems in all ITC manufacturing units (except Foods Unit at Pune and Personal Care products Unit at Haridwar) and major hotels are certified in accordance with ISO 14001. The Occupational Health & Safety Management Systems in all manufacturing units (except Foods Unit at Pune and Personal Care products Unit at Haridwar) are certified in accordance with OHSAS 18001.
The Investor Service Centre of the Company has been certified in accordance with ISO 9001:2008.
Internal Audit Services relating to Systems and Controls in all areas of operations in the Company are certified under ISO 9001 : 2008 and rated "Level 5" (highest level) by the certifying agency - DNV.
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