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Sustainability Report 2011

| Home | Contents
Chairman’s Statement:
ITC’s Vision and Strategy
Key Impacts,
Risks and Opportunities
ITC:
Organisational Profile
Report Profile,
Scope and Boundary
Governance, Commitments
& Engagements
ITC’s Triple Bottom Line GRI Index Annexures Independent
Assurance Statement
Self-declaration on Application Level
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Organisational Profile

  Hotels

India’s second largest hospitality chain, ITC Hotels enmeshes the fine tradition of Indian hospitality with globally benchmarked services to set new standards of excellence in accommodation, environment, cuisine, and guest safety.

With over 100 properties in 80 locations the Business operates under four distinct brands – ‘ITC Hotels’ for ‘luxury’, the ‘WelcomHotels’ in the ‘five star segment’, ‘Fortune’ in the ‘mid-market to upscale’ segment and ‘WelcomHeritage’ in the ‘heritage leisure’ segment. In addition, the Business has licensing and franchising arrangements for two international brands – ‘The Luxury Collection’ and ‘Sheraton’ from the Starwood group.

ITC Hotels pioneered the concept of ‘Responsible Luxury’ in the hospitality industry, drawing on the strengths of the Company’s exemplary sustainability practices. ‘Responsible Luxury’ personifies an ethos that integrates world-class green practices with contemporary design elements to deliver the best of luxury in the greenest possible manner. ITC Hotels’ commitment to ‘Responsible Luxury’ blends elements of nature to deliver a unique value proposition to guests, conscious of their responsibility to be planet positive.

This commitment to ‘Responsible Luxury’ has given ITC Hotels the unique distinction of being the greenest luxury hospitality chain in the world. Today, all ‘ITC Hotels’- ITC Maurya, New Delhi; ITC Maratha, Mumbai; ITC Grand Central, Mumbai; ITC Sonar, Kolkata; ITC Windsor, Bengaluru; ITC Gardenia, Bengaluru; ITC Kakatiya, Hyderabad and ITC Mughal, Agra are LEED Platinum certified for their commitment to perform to the highest standards of energy, water and waste efficiency, continuing to provide inspiration to the Green Building movement in India.

  «»
Chairman’s Statement:
ITC’s Vision and Strategy
Key Impacts,
Risks and Opportunities
ITC:
Organisational Profile
Report Profile,
Scope and Boundary
Governance, Commitments
& Engagements
ITC’s Triple Bottom Line GRI Index Annexures Independent
Assurance Statement
Self-declaration on Application Level
Sustainability Reports Archives
Sustainability Report 2013 | Sustainability Report 2012 | Sustainability Report 2011 | Sustainability Report 2010
Sustainability Report 2009 | Sustainability Report 2008 | Sustainability Report 2007 | Sustainability Report 2006
Sustainability Report 2005 | Sustainability Report 2004