ITC Limited
Sustainability Report 2012
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Social Performance

Labour Practices and Decent Work

Stakeholder Engagement

Employees

Our Talent Management strategy is focused on building a ‘future-ready’ talent bank in the organisation to ensure a pipeline of high quality managerial talent, specialists and business leadership
ITC’s robust strategy of organisation, climate of professionalism and time-tested caring culture constitute the framework for effectively channelising corporate vitality. ITC has made significant investments in developing talent across the organisational spectrum – from frontline management to business leadership, all geared to galvanise the Company to become more agile and stay ahead of change.

Our strategic agenda of remaining globally competitive and creating engines for sustainable growth has been powered by nurturing quality talent and blending proven skills and capabilities drawn from different parts of the ITC Group. Each business focuses on engaging employees through communication meetings, workplace interactions, mentoring and suggestion schemes, employee/manager surveys and talent recognition programmes.

We have strived to attract and retain talent through various initiatives that focus on providing personal development and growth, a work culture that ensures high levels of performance, world-class learning and a conducive work environment.

We have further strengthened the organisational vitality and competitiveness through various efforts including:

Developing agility and creativity to rapidly embrace change.
Developing leaders from a diverse pool of talented and passionate individuals.
Creating an environment where employees are inspired, engaged and aligned with the Company’s Vision, Mission and Core Values.

 

Engaging Talent

Our Talent Management strategy is focused on building a ‘future-ready’ talent bank in the organisation to ensure a pipeline of high quality managerial talent, specialists and business leadership. This is premised on attraction, development and retention of high-quality talent. ITC’s talent brand – Building winning businesses. Building business leaders. Creating value for India – reflects its commitment to nurturing world-class talent and providing them the opportunity to develop as leaders and contributors to a larger purpose. Our talent engagement approach is based on:
Attracting and nurturing quality talent supported by significant investments in learning and development, a culture of care and concern supported by systems and processes that encourage engagement and involvement.
Creating a responsive, stakeholder-centric and market focused culture that enhances organisational capability and vitality.

 

Local Hiring & Senior Management

We recruit quality talent from premier campuses across the country through an objective and robust selection process. New employees are assigned to various businesses of the Company and are deployed across the country. Our strategy of organisation is based on the principle of distributed leadership in order to unleash the entrepreneurial energies of our human resources. The strategy of organisation and its on-going emphasis on developing and supporting distributed leadership has ensured that each of our Company’s businesses are managed by a team of competent, passionate and inspiring leaders.

We encourage local employment in the workforce in manufacturing and hotels, depending on the availability of requisite skills. In some of our Units, we also partner with local Industrial Training Institutes to provide vital inputs to the management of these institutions. A large number of youth are also provided apprenticeship opportunities in our manufacturing Units.

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