ITC :: Sustainability Report 2009

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Chairman’s Statement:
ITC’s Vision and Strategy

ITC:
Organisational Profile

Certifications, Honours & Awards

Report
Parameters

Governance, Commitments
& Engagements

ITC’s Triple Bottom Line

GRI Index

Annexures

Statement from
Ernst & Young

Self-declaration on Application Level

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ITC's TRIPLE BOTTOM LINE
ECONOMIC PERFORMANCE

Aligning Stakeholders

A. Putting Customers First

The Company's relentless efforts to create value through international quality products, significant investments in technology and product development, strong portfolio of brands and focused marketing and distribution, have contributed to building consumer trust in our products and services which is clearly reflected in our increasing sales volumes across all businesses. Our constant endeavour to engage with the customer has driven innovation in creating differentiated and superior value.

Image of Graph showing Turnover from the Financial Year 2004-05 to 2008-09

B. Contributions to the Government/ National Exchequer

Contribution to the exchequer- 74% of Value Added.
Direct Taxes- the highest tax payer in Eastern India and amongst the top taxpayers in the country.
Excise payments– 7% of the country’s total collection.

Image of Graph showing Turnover and Taxes paid from the Financial Year 2004-05 to 2008-09

C. Rewarding Shareholders

Growth in Shareholder Returns - 24% (compounded annual average 2003-04 to 2008-09).
ITC is among the foremost in India in terms of efficiency of servicing financial capital and 4th amongst listed private sector companies in terms of market capitalisation as at March 31, 2009.

Image of Graph showing Dividend paid and Dividend per Share from the Financial Year 2004-05 to 2008-09