ITC :: Sustainability Report 2009

ITC’s Triple Bottom Line

GRI Index

Annexures

Statement from
Ernst & Young

Self-declaration on Application Level

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ITC's TRIPLE BOTTOM LINE
SOCIAL PERFORMANCE

Human Rights: Supply Chain

As a large and multi-product enterprise whose products are benchmarked nationally and internationally, we recognise our responsibility to proactively encourage high levels of Human Rights standards in our supply chain.

Our approach to managing human rights in the following distinct categories is described below:

	Our major businesses are vertically integrated across several Divisions that follow ITC policies.
	We procure inputs for the Company’s agri-based businesses entirely from state controlled trading platforms and the open market.
	We position our managers at all significant outsourced manufacturing facilities (cigarettes and packaged foods) to ensure high standards of product quality and adherence to ITC’s guidelines on EHS and labour practices. Government officials also routinely inspect these units to ensure compliance of relevant labour and factory Acts, which, inter-alia, provide for the necessary EHS and labour practices standards.
	The execution of ITC’s Human Rights policies for all such service providers operating within our establishments is obligatory. During 2008-09, of the 3,682 service providers, 964 operated within the Company’s premises. 88% percent of contracts on-site and 82% of contracts off-site included important clauses on Human Rights, Environment, Health and Safety.

Prevention of Discrimination at the Work Place

During 2008-09 no incident of discrimination in any of the ITC units was reported either internally or to statutory authorities.

Freedom of Association

During 2008-09 no incidents of violation of freedom of association were reported either to the concerned units or to statutory authorities. Within ITC’s operations, there are no areas where the right to exercise freedom of association and collective bargaining is at risk.

Prohibiting Child Labour and Preventing Forced Labour at Work Place

During 2008-09 no incident of child or forced labour was noticed/reported either to the concerned units or to statutory authorities.

Diversity and Equal Opportunity

We believe that every individual brings a different and unique set of perspectives and capabilities to the team. A discrimination-free workplace for employees provides the environment in which diverse talents can bloom and be nurtured.

ITC-Welcomgroup - Empowering differently-abled people

Our hotels have taken a positive step in this direction by employing people with disabilities (pwd). Based on their specific skills, over 134 pwd have been employed in diverse functions like housekeeping, teleworking, kitchen and entertainment, beauty parlour, banquets, doorman, reservation and engineering. A number of pwd have been employed through our supply chain. Several other restaurants and hotel chains have emulated our model.

Special badges for the visually impaired, whistles for the hearing-impaired employees to use in an emergency; sign language classes for the staff to communicate with them are just a few examples of how ITC-Welcomgroup has created an environment of sensitive caring.

In recognition of its substantial contribution to the cause of promoting employment opportunities for people with disabilities over an extended period of time, ITC Windsor, Bengaluru, has received the NCPEDP-Shell Helen Keller Award 2007. ITC Welcomgroup as a chain received the NCPEDP-Shell Helen Keller Award in 2008.

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Chairman’s Statement:
ITC’s Vision and Strategy

ITC:
Organisational Profile

Certifications, Honours & Awards

Report
Parameters

Governance, Commitments
& Engagements

ITC’s Triple Bottom Line

GRI Index

Annexures

Statement from
Ernst & Young

Self-declaration on Application Level

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