CONTENTS

Chairman’s Statement: ITC’s Vision and Strategy

Key Impacts, Risks and Opportunities

ITC Organisational Profile

Certifications, Honours and Awards

Report Profile, Scope and Boundary

Governance, Commitments and Engagements

ITC’s Triple Bottom Line

Economic Performance

Direct Economic Impact

Analysis of Value Added

Dividend Payout

Engaging Talent, Local Hiring and Senior Management

Creating Enduring Institutions

Environmental Performance

Climate Change and Sustainable Development

Water Management

Recycling and Waste Management

Significant Air Emissions

Material Sustainability in ITC's Businesses

Social Performance

Labour Practices and Decent Work

Social Investments - Mission Sunehra Kal

Product Responsibility

GRI Index

Alignment to National Voluntary Guidelines

Annexures

Management Approach

Policies and Guidelines

Memberships & Affiliations

Independent Assurance Statement

Self-declaration on Application Level