ITC Portal Home

Sustainability Report 2011

| Home | Contents
Chairman’s Statement:
ITC’s Vision and Strategy
Key Impacts,
Risks and Opportunities
ITC:
Organisational Profile
Report Profile,
Scope and Boundary
Governance, Commitments
& Engagements
ITC’s Triple Bottom Line GRI Index Annexures Independent
Assurance Statement
Self-declaration on Application Level
«»
 
 

Social Performance

Labour Practices and Decent Work

Talent Management

Our Talent Management strategy is focussed on building a 'future-ready' talent bank in the organisation to ensure a pipeline of high quality managerial talent, specialists and business leaders. This is premised on attraction, development and retention of high-quality talent. ITC’s talent brand 'Building winning businesses. Building business leaders. Creating value for India' reflects its commitment to nurturing world-class talent, and providing them with the opportunity to develop as leaders and as contributors to a larger purpose. It is also strongly rooted in ITC’s value system that is based on meritocracy.

ITC's talent engagement strategy focuses on:

Attracting and nurturing quality talent supported by significant investments in learning and development, a culture of care and concern and systems and processes that build engagement and enhance empowerment.
 
Creating a responsive, stakeholder-centric and market focussed culture and enhancing organisational capability and vitality.

Local Hiring & Senior Management

We recruit quality talent from India's premier educational institutions across the country through a robust selection process. New employees are assigned to various businesses of the Company and are deployed across the country. Our strategy of organisation is based on the principle of distributed leadership in order to unleash the entrepreneurial energies of our human resource. The strategy of organisation and its ongoing emphasis on developing and supporting distributed leadership has ensured that each of our Businesses is managed by a team of competent, passionate and inspiring leaders.

We encourage local employment in the workforce in manufacturing and hotels, depending on the availability of requisite skills. At some of our Units, we also partner with local Industrial Training Institutes to provide vital inputs to the management of these institutions. A large section of youth are also provided apprenticeship opportunities at our manufacturing Units.

Our unique employee value proposition backed by a strong corporate equity enables sustained engagement in challenging times.

During 2010-11 our full-time direct employees numbered over 28,500 of which nearly 2,278 employees in the Leaf Tobacco business were engaged on a seasonal basis due to the nature of the Business.

In addition approximately 10,523 employees of service providers were engaged during this period. Our significant operations are in India except for one subsidiary company in Nepal which employed around 878 full time direct employees and 290 employees of service providers.

The different value chains related to our Businesses provided indirect employment to over 5 million people, whose livelihoods were substantially linked to their association with the Company. Indirect employment covers the supply and distribution network, agri-sourcing, social and farm forestry, e-Choupals, women’s empowerment and micro-enterprises and livestock development.

Over 12,000 of our employees are members of various unions. Employees were aligned and involved in the implementation of technology and process improvements aimed at enhancing productivity, quality and delivery effectiveness. Harmonious employee relations at all the operating Units is a reflection of the Company’s approach to employee engagement focussing on a collaborative approach and mutuality of interests.

Our remuneration philosophy recognises performance and meritocracy, whilst being competitive and sustainable. This is reflected in the total employee cost of ` 1159 crores during 2010-11, which represents a 14% compounded annual growth over the last three years.

  «»
Chairman’s Statement:
ITC’s Vision and Strategy
Key Impacts,
Risks and Opportunities
ITC:
Organisational Profile
Report Profile,
Scope and Boundary
Governance, Commitments
& Engagements
ITC’s Triple Bottom Line GRI Index Annexures Independent
Assurance Statement
Self-declaration on Application Level
Sustainability Reports Archives
Sustainability Report 2013 | Sustainability Report 2012 | Sustainability Report 2011 | Sustainability Report 2010
Sustainability Report 2009 | Sustainability Report 2008 | Sustainability Report 2007 | Sustainability Report 2006
Sustainability Report 2005 | Sustainability Report 2004