ITC :: Sustainability Report 2008

Indicators

Emissions, Effluents and Waste
EN16	Total direct and indirect greenhouse gas emissions by weight
EN17	Other relevant indirect greenhouse gas emissions by weight (under evaluation)
EN19	Emissions of ozone-depleting substances by weight
EN20	NOx, SOx and other significant air emissions by type and weight
EN21	Total water discharge by quality and destination
EN22	Total weight of waste by type and disposal method
EN23	Total number and volume of significant spills
	Products and Services
EN26	Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation
EN27	Percentage of products sold and their packaging materials that are reclaimed by category
	Compliance
EN28	Monetary value of significant fines and total number of non-monetary sanctions for noncompliance with environmental laws and regulations
Social Performance
Labour Practices and Decent Work
	Disclosure on Management Approach Employment
LA1	Total workforce by employment type, employment contract, and region
LA2	Total number and rate of employee turnover by age group, gender and region
	Labour/Management Relations
LA4	Percentage of employees covered by collective bargaining agreements
LA5	Minimum notice period(s) regarding operational changes, including whether it is specified in collective agreements
	Occupational Health & Safety
LA7	Rates of injury, occupational diseases, lost days and absenteeism, and number of work-related fatalities by region
LA8	Education, training, counselling, prevention and risk-control programmes in place to assist workforce members, their families or community members regarding serious diseases
	Training & Education
LA10	Average hours of training per year per employee, by employee category
	Diversity and Equal Opportunity
LA13	Composition of governance bodies and breakdown of employees per category according to gender, age group, minority group membership, and other indicators of diversity
LA14	Ratio of basic salary of men to women by employee category
Human Rights
	Disclosure on Management Approach Investment and Procurement Practices
HR1	Percentage and total number of significant investment agreements that include human rights clauses or that have undergone human rights screening
HR2	Percentage of significant suppliers and contractors that have undergone screening on human rights and actions taken


	Non-Discrimination
HR4	Total number of incidents of discrimination and actions taken
	Freedom of Association and Collective Bargaining
HR5	Operations identified in which the right to exercise freedom of association and collective bargaining may be at significant risk, and actions taken to support these rights
	Child Labour
HR6	Operations identified as having significant risk for incidents of child labour, and measures taken to contribute to the elimination of child labour
	Forced and Compulsory Labour
HR7	Operations identified as having significant risk for incidents of forced or compulsory labour, and measures to contribute to the elimination of forced or compulsory labour
Society
	Disclosure on Management Approach Community
SO1	Nature, scope, and effectiveness of any programs and practices that assess and manage the impacts of operations on communities, including entering, operating, and exiting
	Corruption
SO2	Percentage and total number of business units analysed for risks related to corruption
SO3	Percentage of employees trained in organisation’s anti-corruption policies and procedures
SO4	Actions taken in response to incidents of corruption
	Public Policy
SO5	Public policy positions and participation in public policy development and lobbying
	Compliance
SO8	Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations
Product Responsibility
	Disclosure on Management Approach Customer Health and Safety
PR1	Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures
	Products and Services
PR3	Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements
	Marketing Communications
PR6	Programmes for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion and sponsorship
	Compliance
PR9	Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services