Putting Customers First

• ITC is sixth in gross sales (Indian Private Sector, 2007-08).

• Foreign exchange earnings (last 10 years) US$ 3.2 Billion.

Contribution to the National Exchequer

• Contribution to the exchequer - nearly 75% of Value Added.

• Direct Taxes - the highest tax payer in Eastern India and amongst the top tax payers in the country.

• Excise payments - over 5% of the country’s total collection.

Rewarding Shareholders

• Growth in Shareholder Returns - 26% (compounded annual average 1995-96 to 2007-08).

• ITC among the foremost in India in terms of efficiency of serving financial capital and 9^th amongst listed private sector companies in terms of market capitalisation as at March 31, 2008.

Engaging Talent

• Creating a responsive, stakeholder-centric and market-focused culture that enhances organisational capability and vitality.

• Attracting and nurturing quality talent supported by significant investments in learning and development, a culture of care and concern and systems and processes that encourage engagement and involvement.