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Our Packaging and Printing business uses
only non-hazardous materials/films and
paperboard from either our own Paperboards
& Specialty Papers business or other approved suppliers. The manufacturing units have
made significant strides in product quality management beyond ISO 9000. The Chennai
unit is the first in India to achieve IQRS (International Quality Rating System) - Level 8 (Certified by DNV) and the Munger unit
is progressing towards IQRS level 7.
 In the Agri business products are sold
or exported entirely as per customer specifications and requirements. Products in Choupal
Saagars are sourced from reputed companies
as per statutory norms while Choupal
Fresh products are sourced from farmers
and mandis. Stringent process control
norms are in place to ensure the quality
of all products.
In the Leaf Tobacco business the products
are manufactured as per customer
specifications. The customers in this business are large domestic and international Cigarette
Manufacturers and Tobacco Merchants.
We ensure that the specifications are meticulously complied with. ‘Hygiene and Infestation Management Systems’ to control infestation
are in place. We achieved a score of 100%
in a recent external audit on fumigation.
Our Agri Extension Services are designed to
ensure ‘Seed Integrity’, ‘Pesticide Residue Level’ monitoring and ‘Non Tobacco Related Matter’ (NTRM) elimination to promote Product
Hygiene standards. Several additional measures to eliminate NTRM across the value chain were implemented during 2007-08.
Both Anaparti and Chirala GLTs have been
certified to ISO 9001, IQRS Level 7 and a large number of other certifications by accredited
third party agencies like BVQI and DNV.
 With a view to provide the highest standards
of customer satisfaction, health and safety,
our Lifestyle Retailing business follows
a rigorous process of evaluation, validation
and certification of raw materials (fabrics,
yarns, trims) based on stringent product specifications laid down by internationally acclaimed and accredited textile testing
labs. Prior to manufacture, these inputs
are tested for conformance in our inhouse
state-of the-art R&D centre. The centre has been accredited with NABL and ISO certifications.
We have an internal PQRS performance score coupled with an external AQL index
for all products. Additionally, we partner
our manufacturing bases by sharing,
facilitating & implementing Quality and
EHS norms.
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