The unique value proposition and the integrated approach to managing human resources anchored on ITC’s Group Philosophy and ITC’s HR Philosophy enables attraction, retention and motivation of our employees. The attrition was 10% across all levels and about 2% at the senior management level.
Learning and development was given significant focus during the year, with over 96,000 person-days of formal training. In addition, substantial investments were also made on on-the-job learning supported by inputs from superiors and other colleagues.
Occupational Health & Safety
At ITC, primary importance is placed on the Occupational Health & Safety of employees (including that of service providers) and all visitors to our establishments. |
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At ITC, primary importance is placed on the Occupational Health & Safety of employees (including that of service providers) and all visitors to our establishments. This is ensured through strict adherence to Corporate Environment, Health and Safety Guidelines incorporating best international standards and practices. All ITC establishments are audited by corporate resources and expert third party agencies on a periodic basis to verify compliance. These reports are reviewed at the Board level.
Towards Zero Accident
All our factories, hotels and large offices have established Environment, Health & Safety (EHS) Management systems with designated roles & responsibilities, competent EHS resources and safety infrastructure, which are under constant upgradation to comply with the best international standards. In addition, strong employee involvement is encouraged through participation in suggestion schemes, celebration of EHS events, etc.
A continual process of risk assessment has been institutionalized across businesses wherein risks are systematically identified and mitigation plans are implemented. All new projects and major renovation jobs are reviewed and vetted at the design stage by EHS experts and engineering control measures are implemented along with the project. Pre commissioning audits are also conducted to ensure compliance to all EHS requirements prior to commissioning.
A comprehensive incidents / accidents reporting system has been established in all units. Any incident/accident undergoes detailed investigation for identifying root causes and corrective / preventive measures are initiated. The findings and recommendations are also discussed in the Safety Committee meetings to ensure complete management and employee participation.
In order to disseminate the learnings from accidents, the details of serious accidents along with the root cause analysis and the proposed corrective measures are communicated throughout the Company. Units are thereby equipped to initiate proactive measures to eliminate/ control similar situations.
Lost Time Accidents, Injury Rate
and Lost Day Rate
The number of Lost Time Accidents reported in 2009-2010 includes one unfortunate fatality at Anaparti Unit of the Leaf Threshing Business. While the forklift operator was removing a case, one case from an adjacent stack got accidentally dislodged and fell on the deceased, who was standing near the forklift, directing the operation. He was immediately rushed to a local hospital, where he was declared dead on arrival.
Necessary corrective measures based on a detailed investigation have been implemented, in all Units having similar operations.
Lost day rate, defined as number of days lost due to accidents for every 200,000-person hours worked, for the year 2009-2010, was 28.4 (3.1 in 2008- 2009).
This is due to the fatal accident in Anaparti Unit, as described, which resulted in a direct addition of 6000 lost man-days, as per applicable Indian Standards on accounting of lost man days. |
