ITC Limited
Sustainability Report 2012
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GRI Indicators - Index

GRI - G3
Indicators
GRI - G3 Indicator Description UNGC COP Element Level of Reporting and Explanation  
Social
Society      
Disclosure on Management Approach Actions Taken to Implement Principles 10 We comply with all applicable statutes, which cover all aspects of anti-competitive behaviour. These are audited by internal audit teams for compliance.
  Community      
SO1 Nature, scope, and effectiveness of any programmes and practices that assess and manage the impacts of operations on communities, including entering, operating, and exiting *  
  Corruption      
SO2 Percentage and total number of business units analysed for risks related to corruption Outcomes from Implementing Principle 10  
SO3 Percentage of employees trained in organisation's anti-corruption policies and procedures    
SO4 Actions taken in response to incidents of corruption Actions Taken to Implement Principle 10  
  Public Policy      
SO5 Public policy positions and participation in public policy development and lobbying Actions Taken to Implement Principles 1-10  
  Compliance      
SO8 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations *  
Product Responsibility      
Disclosure on Management Approach Actions Taken to Implement Principles 1 and 8 Systems and procedures are in place for the Businesses, where this aspect is material such as ITC Infotech and ITC Hotels, where compliance to written policies are audited regularly.
  Customer Health and Safety      
PR1 Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures Actions Taken and Outcomes from Implementing Principle 1 We have initiated life cycle assessment studies for certain product categories to enable us to report in 2015.
  Products and Services labelling      
PR3 Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements Actions Taken and Outcomes from Implementing Principle 8  
  Marketing Communications      
PR6 Programmes for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship * We have standard operating procedures which ensure that all marketing communications are responsible communication, done in accordance with the Advertising Standards Council of India requirements and applicable statutes. These are vetted by the internal legal team.
  Compliance      
PR9 Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services *  
* There is no COP requirement Fully Reported Partially Reported Not Reported
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