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ITC A DECADE OF TRANSFORMATION
 

Information Technology

 
Milestones
2000 : In-house Information Systems Division spun off as a 100% subsidiary (ITC Infotech) with wholly owned subsidiaries in USA and UK and an employee base of 130
2001 : Established state-of-the-art Training Centre, Prototyping and R&D labs at its 37-acre headquarters in Bengaluru; Attained highest level of quality certification including CMM Level 5 and ISO 9000; Partnership established with the 6th largest bank in UK for custom development and maintenence of Banking, Finance and Isurance applications.
2002 : 100-seat Offshore Development Centre was set up for a leading global FMCG company to develop and support their Siebel CRM based Trade Marketing & Distribution application across 42 countries.
2003 : US $ 60 million exclusive partnership forged with the world's leading Engineering Design services company to provide offshore services for its Fortune 1000 clients; 1500-seat joint venture set up with a leading US customer care and fulfilment services company
2004 : ITC Infotech grew to 2500 people to provide mission critical information technology solutions for global clients; Forrester and Fortune ranked ITC Infotech as a reference point got PLM, CRM and Outsourcing expertise in India

ITC Infotech, a wholly owned subsidiary of the Company, is focused on building differentiated skill sets to access a large number of customers. The assurance of globally benchmarked levels of process and service quality through adherence to CMM Level 5 processes and ISO 9001 standards has enhanced the market standing of the Company as a world-class IT services provider. Dedicated delivery and account management teams have been set up to address key accounts and ensure customer satisfaction and retention. The Company’s state-of-the-art infrastructure at ITC InfotechPark in Bengaluru provides distinctive competitive strength.

Based on in-depth domain knowledge gained from the experience of servicing a range of internal and external customers across diverse business domains, ITC Infotech provides its customers with a combination of cutting edge technology solutions and business expertise. Through its wholly owned software subsidiaries in the US and UK, ITC Infotech today delivers a wide range of solutions for select blue chip companies in North America and Europe.

With solutions designed to support client-specific business strategies, ITC Infotech specialises in several verticals like Fast Moving Consumer Goods (FMCG) and Consumer Product Groups (CPG), Travel and Leisure, Manufacturing, Retail, Paperboards, Specialty Papers and Packaging, International Trading, Healthcare and Pharmaceuticals, Finance and Insurance. In order to bring the finest business solutions to its clients, ITC Infotech has entered into a slew of strategic alliances with world leaders in technology.

 

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