ITC believes that sustained long-term value is created through organisational vitality manifested through the power of innovation, connectedness with consumers and customers and execution excellence. Such vitality is best nurtured in an enabling environment of empowerment and accountability to harness the full potential of ITC's human capital.

In a volatile, uncertain and intensely competitive environment, it is our human resources that provide the thrust in ensuring that we continue to deliver world-class performance and enhance our reputational capital. Therefore, we direct our efforts and human capital investments towards sustaining our position as one of India's most valuable employers, strengthening engagement of the workforce, fostering a competitively superior, performance-driven culture and building a Future-Tech enterprise with investments in purposeful consumer-centric innovation, technology, a digitally enriched smart ecosystem and sustainability.

All of this coalesces into a collective vitality as evidenced by excellence in strategy formulation and execution. Our Human Resource systems and processes governing talent selection, performance management, capability building, employee relations, recognition, rewards, and employee well-being, all play a critical role in enhancing this vitality and delivering the unique talent promise of 'Building Winning Businesses, Building Business Leaders and Creating Value for India'.

Our approach of distributed leadership, which combines empowerment with accountability enables us to pursue multiple drivers of growth, in a manner that remains true to our values, while encouraging an entrepreneurial spirit, promoting execution excellence and attracting the finest quality of talent.

The talent development practices help create, foster, and strengthen the capability of human capital to deliver critical outcomes on the vectors of strategic impact, operational efficiency, and capital productivity while reimagining consumer experience, business model transformation, and employee experience.

Talent sourced from premier Institutes is positioned in high-impact roles that offer opportunities to build functional mastery and team management capabilities. Such roles facilitate deep functional expertise early in one's career through immersion in complex problem-solving assignments requiring the application of domain expertise. Such talent is provided the opportunity to work closely with and be mentored by, senior leadership on strategic projects and assignments through various programmes such as 'Launch Pad', the 'Young Manager Committee' and the Young Digital Innovation Lab.

The 'Studio One Xchange' forum, Interaction with our Chairman and platforms such as 'Let's Talk and Make A Difference', 'Sunbean Conversations' and Townhalls enable personalised interaction of young managers with senior leadership providing them an opportunity to share suggestions and appreciate the Company's strategic intent, facilitating their development journey. Supporting this approach is our remuneration strategy which is performance-led, market-competitive, and long-term oriented, rewarding exemplary contributions and promoting careers.